Returns & Exchanges

At Miffy Shop, we want you to love your new fashion finds, which is why we offer a seamless 30-day return policy for all unworn items with original tags attached. If your purchase isn't the perfect fit, we are here to help you coordinate a quick exchange or a full refund.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Securely place the garments in their original packaging, ensuring all designer tags and hygiene seals remain intact.

• 3.
  Label and Ship

  Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects the returned items, your refund or exchange will be processed within 5-7 business days.